LATEST NEWS
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Feature
May 29, 2019Hotel Crime: How to manage a high-profile case
When a hotel becomes a crime scene, there is little an owner or manager can do to ward off publicity. But a hotel can recover from a crisis and save its image if it has a plan in place to deal with the aftermath of a high-profile incident. Hoteliers and a PR expert offer advice on how to respond to a crime at your hotel.
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Feature
May 22, 2019The Weed Frontier: How hotels are capitalizing on cannabis
As more and more states legalize the use of marijuana for medicinal and recreational purposes, hoteliers are experimenting with integrating the cannabis lifestyle into their amenities and programming. The hospitality industry is eager to jump on the bandwagon as the cannabis is predicted to grow to a $23 billion market in the U.S. over the next few years.
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LODGING LEADERS
May 15, 2019213 | Event Entrepreneur: What’s behind The Lodging Conference success
Harry Javer is founder of The Lodging Conference, one of the hospitality industry’s must-do events. This year, The Lodging Conference will mark its 25th anniversary. Lodging Leaders talks with Harry about the genesis of The Lodging Conference, what it offers industry leaders, as well as newcomers to the hotel business, and how attendees can make read more
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LODGING LEADERS
May 8, 2019212 | Can We Talk? Why women don’t negotiate
This episode of Lodging Leaders explores why women in business often don’t negotiate and why they don’t win at the negotiating table as often as their male counterparts. We identify some fundamental stumbling blocks and barriers to women’s ability to get what they want. And we offer experts’ advice on how to craft a negotiation read more
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HUMANS OF LODGING
May 1, 2019From Bellman to GM
Juan Mera is general manager of North Point Hospitality Group’s tri-brand Marriott hotel in downtown Nashville. Taking the job was a challenge that Mera knew was a rare career opportunity. And it made him break a promise to his wife. Mera is a native of Lima, Peru. He came to the U.S. nearly 30 years read more
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Feature
May 1, 2019Triple Whammy: Tri-brand hotels change playing field
North Point Hospitality Group’s tri-brand Marriott in Nashville and First Hospitality Group’s tri-brand Hilton in Chicago have broken new ground in the U.S. hotel industry. The hotels in Chicago opened in the fall and the Nashville triplex opened last winter. To thrive, such projects need the right markets and a mix of brands that complement one another. Managers of the properties say operating three hotels under one roof presents unique challenges, and they are continuing to figure out how best to manage their business models to optimize rate, generate the most revenue and, thus, yield the highest return.
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DIVERSITY
April 24, 2019210 | Black-Owned Hotels: NABHOOD opens doors to opportunity
African American travel is a $63 billion industry. That’s how much black leisure travelers generated for the U.S. travel and tourism economy in 2018, reports Mandala Research. The December report is a follow-up to Mandala Research’s 2010 study on the same topic. The new information shows a $25 billion increase in travel spend by African read more
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BHARAT SHAH LEADERSHIP SPEAKER SERIES
April 17, 2019209 | American Tales: Hotel industry execs tell all
“These stories can only be told by us.” Those words are written by Bharat Shah, an American hotelier and an immigrant from India, in his autobiography “America My Destiny.” Bharat’s son, Mit, is founder and CEO of Noble Investment Group, which has $3 billion of private equity invested in hotels throughout the country. Together, father read more
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ADA WEBSITE
April 10, 2019208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court. In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be read more
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CONSTRUCTION
April 3, 2019207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta
Almost two years ago, Trump Hotels introduced Chawla Hotels to the world as the first developers of the company’s new brands Scion and American Idea. Though Trump Hotels in February announced it was pulling out of development deals in Cleveland and other nearby towns, the Trump effect will be more than a footnote in Mississippi’s read more
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Feature
March 27, 2019The Business of Immigration: Family migration to U.S. under threat
The federal government’s move to limit family migration will alter the way immigrant-founded businesses have grown. Activist Suraj Patel, whose family members are pictured above, hotelier Jyoti Sarolia and others share how tighter controls affect the Indian American hotelier community.
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Feature
March 20, 201921st Century Gold Rush: Opportunity zones attract new investors
Investment in Opportunity Act creates zones throughout the U.S. where CRE investors can shelter capital gains and quickly grow wealth. Opportunity zones create a 21st century gold rush and new source of funding for hotel developers.
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Feature
March 13, 2019Bias and Backward Thinking: What’s holding women back
Women are making strides toward greater leadership in the hospitality sector, but the road ahead is long and is not without hurdles erected by bias and backward thinking. Tired of waiting for the industry to get on board, more women are driving their own success.
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HUMANS OF LODGING
March 13, 2019‘It’s All I Know’
Lisbeth Ceballos is an accomplished expert in hospitality management. She leads at G6 Hospitality as vice president of housekeeping operation and services. Ceballos, a native of Venezuela, has overcome many challenges in her upward climb to success. Few people know the adversity she has faced and continues to deal with because Ceballos puts others before read more
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HUMAN TRAFFICKING
March 6, 2019On the Front Line of the Sex-Trafficking Battleground
Vipul Dayal is an hotelier in San Diego, California. More importantly, he is a husband and father of three children. He strives to protect his family from the type of childhood he experienced growing up in a small motel along a street rampant with sex crime. When he was a youngster helping his father run read more
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Feature
March 6, 2019Human Trafficking: Labor and sex slavery happens in hotels every day
The travel industry is ground zero for human and sex trafficking of vulnerable adults and children. Hoteliers, airlines and non-profit organizations band together to “eradicate this awful evil.”