250 | Cold Calls or Warm Greetings: How to meet people and build a network

Do you love to mingle and meet new people or would you rather sit home and watch paint dry than subject yourself to a crowd of strangers? Today’s hospitality environment practically demands you attend conferences and other people-focused events if you’re going to be successful in business. But how do you: Make events work in read more

232 | Wage Pressures: How to plug cost leaks in your hotel’s labor pool (Labor and Hiring Part 2)

At the peak of a great upward climb from the Great Recession, the U.S. lodging industry is seeing a leveling off in business performance. During the 25th annual Lodging Conference in Phoenix last week, many industry experts talked about a new normal of muted revenue gains and thinner profit margins as expenses continue to grow. read more

225 | LinkedIn Means Business: How to use social media to grow

It’s not what you know, it’s who you know. That career adage is about 100 years old, but it still rings true today, especially when it comes to social media. If you’re not tuned into social media platforms such as Facebook, Instagram, Twitter and LinkedIn, it’s time to reconsider. With more than 3 billion people read more

219 | Train and Retain: Hospitality apprenticeship fills high-level jobs

It’s no secret the hospitality industry in America is in dire need of skilled employees. Many hotel owners and operators continually seek ways to attract and keep talent. The Bureau of Labor Statistics says the hospitality industry has a turnover rate of nearly 75 percent per year, compared to a healthy rate of 10 to read more

213 | Event Entrepreneur: What’s behind The Lodging Conference success

Harry Javer is founder of The Lodging Conference, one of the hospitality industry’s must-do events. This year, The Lodging Conference will mark its 25th anniversary. Lodging Leaders talks with Harry about the genesis of The Lodging Conference, what it offers industry leaders, as well as newcomers to the hotel business, and how attendees can make read more

212 | Can We Talk? Why women don’t negotiate

This episode of Lodging Leaders explores why women in business often don’t negotiate and why they don’t win at the negotiating table as often as their male counterparts. We identify some fundamental stumbling blocks and barriers to women’s ability to get what they want. And we offer experts’ advice on how to craft a negotiation read more

March 2nd week

Bias and Backward Thinking: What’s holding women back

Women are making strides toward greater leadership in the hospitality sector, but the road ahead is long and is not without hurdles erected by bias and backward thinking. Tired of waiting for the industry to get on board, more women are driving their own success.

204 | Bias and Backward Thinking: What’s holding women back

This week, Lodging Leaders focuses on women in hospitality, and the long road ahead for those who want a lead role in the industry. You’ll hear from … Peggy Berg, founder of Castell Project Jeffrey Tobias Halter, corporate gender consultant and founder of Why Women Beth Milano, manager at Ruckus Wireless Kris Gathright, executive vice president and read more

193 | The Problem with Work-Life Balance with David Kubes

Dr. David Kubes is an international lawyer, avid entrepreneur, consultant, coach and certified facilitator of several Access Consciousness® special programs, including Right Voice for You and Right Riches for You. After graduating from law school, Dr. Kubes finalized his Ph.D. in aviation law at the age of 25, and started working for Austrian Airlines in read more

184 | The Superpower of Persuasion with Jeff Tippett

Known to many as Mr. Persuasion, Jeff Tippett is a subject matter expert on persuasive communications. Speaking to international audiences through keynotes and seminars, Jeff helps attendees increase their effectiveness, gives them powerful tools to help reach their goals, and empowers attendees to positively impact their organizations or businesses. In 2014, Jeff founded Targeted Persuasion, read more

178 | Connecting Travel Startup Founders, Investors and Corporations with John Matson

John Matson is the Managing Director of Voyager HQ, a club bringing together startup founders, corporate partners, and investors in the travel, tourism, and hospitality industry. Since their start in the summer of 2016, Voyager HQ has grown to a community of over 1,000 members, dozens of partners, and hundreds of investors in over 55 read more

174 | Use Microlearning to Solve Engagement and Performance Problems with Isaac Tolpin

Isaac is one of the founders of ConveYour.com, the #1 Microlearning platform for learner engagement. He’s a tech entrepreneur and futurist at heart, on a mission to enable brands to align their training with human behavior leading to breakthrough learner engagement. His success come from understanding the relationships between human behavior, business, and technology. This read more

161 | Going from Zero to Speech with Jeff Craven

Jeff Craven is a self-described copywriter, speechwriter and presentation whisperer. He is the President of Thoughtcraft LLC, a communications company that serves senior executives, consultants and business advisors. In This Episode, Jeff Reveals: The speech writing process he used while helping me prepare for my recent talk at the Vesta Hospitality Annual Meeting, including: Setting read more

131 | Let’s Rock the Hotel with Holly Arora

Born and raised in Rhode Island, Holly began her hospitality journey at the age of 13 as a housekeeper. Like many hoteliers, she slowly worked her way up through the ranks. By the age of 30, she was managing a hotel, and by 33, she became the General Manager at a Hampton Inn. Today, Holly read more

126 | Achieving Extreme Focus with Mental Performance Coach Dave Austin

Dave Austin is Founder of Extreme Focus and Co-Author of the international best-selling book, “Be A Beast: Unleash Your Animal Instincts for Performance Driven Results.” Dave brings out the best in his clients, many of which are the elite and professional athletes you watch on TV everyday. He is a highly sought after “mental performance read more

108 | Education is the Most Powerful Weapon with Miraj Patel

Miraj S. Patel, CHIA, CHO is a highly motivated young professional who is currently pursuing a B.S. in Hotel & Lodging Management at Johnson & Wales University. He is the President & CEO of Houston, TX based, Mirage Hospitality, and he has spoken at various business, educational, social and legislative conferences. Miraj earned his Certification read more

093 | Hospitality Education and Research with Dr. Joseph Hegarty

Dr. Joseph Hegarty M.Ed., Ed. D is an educator, author, and international consultant. He has 35+ years experience as a professional manager with innovative organizations including, international and local hotels in management/proprietorship, a full academic career in professional vocational & higher education institutions, and as a published hospitality & culinary education researcher. He holds a read more

075 | Start With Why with David Mead

David has been working with Simon Sinek, a world-renowned thought leader and author of the book, Start with Why: How Great Leaders Inspire Everyone to Take Action, since 2009, and he speaks and facilitates workshops inspired by Simon’s simple, yet powerful message. David travels internationally, helping people shift their perceptions about the reason their organizations read more

073 | Become a Blogger with Leslie Samuel

Leslie Samuel is a former university professor turned full-time blogger. The owner of Become A Blogger, and the host of the Learning with Leslie podcast, all of his content is focused on building an online business, from blogging, to marketing, to social media. In This Episode, Leslie Talks About Blogging, what it is, and what you read more

059 | Fail a Thousand Times and Be Cause in the Matter with Dawn Berry

Dawn is President and CEO of PHD Hospitality, a full service asset management, design and development company based in Scottsdale, AZ. In just 10 years, PHD has operated, owned or managed a portfolio of up to 23 properties under management in 11 states. In 2015, PHD Hospitality ranked #85 in the Hotel Business Top 100 Management Companies read more

056 | COMING ALIVE: The Journey to Reengage Your Life and Career with Ruth K Ross

Ruth K Ross led a successful career as a strategic human resources executive with top FORTUNE 100 companies for 30 years before she went on to start her own company in San Francisco to focus on the critical intersection where people and process fuse together in organizations. A thought leader on engagement, Ruth’s work with read more

054 | Creating Rewarding Relationships with Guests, Staff and Industry Professionals with Rocco Bova

Rocco Bova is a passionate hotelier and an energetic entrepreneur with a remarkable career of nearly 20 years. He studied hotel management at Westminster College in London and Cornell University in Singapore, and he has worked in some of the finest, world class properties in amazing destinations spanning three continents. He’s led pre-opening, rebranding, and read more

049 | Systems and Strategies That Make Success More Likely with Dan & Kieran

Dan Gregory & Kieran Flanagan are behavioral researchers and strategists, specializing in behaviors and belief systems–what drives, motivates and influences us. They have won business awards around the world for Innovation, Creativity and ROI working with such organizations as Coca-Cola, Unilever, News Corp and the United Nations in Singapore. They are passionate advocates for the read more

036 | Effective Networking through Touchpoints and Follow Up with Binita Patel

Binita is currently a Vice President with HMB Hotels based in Allentown, PA, focusing on the finance and asset management aspects of the business. Prior to returning to HMB Hotels, she served as a Manager at Ramsfield Hospitality Finance, and Associate Investment Manager at Beacon Hospitality Partners, both located in New York, NY. Binita earned read more

030 | Find a Mentor and Listen! with Greg Plank

Greg Plank’s diverse hospitality career spans more than 50 years, beginning as a receiving clerk at the Barclay Hotel in Philadelphia. He graduated from Cornell University with a Bachelor of Science degree in Hotel Administration. He worked in advertising for hotel clients in New York in account management and some creative work. Greg moved to read more

029 | Student of the Industry: A Foot Soldier’s Journey with Chip Elbers

Chip is a hospitality veteran and he’s been serving the industry for more than 30 years. He’s done it all. From Dish Washer, to Front Desk Agent, Assistant General Manager, General Manager, Sales Manager, Chief Operating Officer, Chief Development Officer, and Vice President. For the last half of the career, Chip faithfully served as Vice read more

023 | Think Big and Act Bigger with Jeffrey Hayzlett

Jeffrey Hayzlett is a global business celebrity and former Fortune 100 c-suite executive. From small business to international corporations, he puts his creativity and extraordinary entrepreneurial skills into play, launching ventures blending his leadership perspectives, insights into professional development, mass marketing prowess and affinity for social media. Jeffrey is a leading business expert, cited in read more

005 | What Makes a Leader with John Hogan

John J. Hogan, CHA CMHS CHE CHO is a career business professional and educator who has held senior leadership with responsibility in several organizations involving operational, academic and entrepreneurial enterprise. He has demonstrated competencies as a strong leader, relationship builder, problem solver and mentor and is frequently invited to speak at franchise meetings, management company read more

001 | About the Lodging Leaders Podcast with Jon Albano

Jon Albano is the Founder and CEO of the LodgingMetrics dashboard for hotels, and host of the Lodging Leaders podcast. For more than 13 years, he defined Membership Services for AAHOA, one of the fastest-growing organizations in the hospitality industry, with more than 12,500 members owning more than 20,000 hotels that total $128 billion in read more