Lodging Leaders
video
Hospitality in the age of COVID-19
LATEST NEWS
  • 337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business
    CORONAVIRUS
    September 15, 2021

    337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

    More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.

  • 03 | Dude, Calm Down
    TOP FLOOR
    September 14, 2021

    03 | Dude, Calm Down

    Calvin Tilokee’s first meme was printed out and hung on his office door.  Since then, he’s created @revparblems, a hospitality comedy account on Instagram with 20,000 followers.  Susan learns how Calvin navigates the highs and lows of being the funniest account on Instagram and helps hotels with social media through his company, RevPar Media.

  • Advertisement
    ADVERTISEMENT
    August 25, 2021

    National HR in Hospitality Conference

    The National HR in Hospitality Conference is set for Sept. 21-23, 2021, at the historic Hotel Del Coronado in San Diego, California.

    HR in Hospitality Conference offers insights and information on the legal and practical aspects of human resources within the hospitality industry, including Proven HR strategies from hospitality organizations of all sizes, essential advice from seasoned attorneys with expertise in the particularities of hospitality labor and employment law, and leading experts sharing their thoughts on the hottest topics affecting the industry today.

    Long Live Lodging subscribers can save an additional $100 off the registration price, with code: LLL01.

  • 02 | We’re NOT Idiots
    TOP FLOOR
    September 14, 2021

    02 | We’re NOT Idiots

    In the course of her hotel career, Kate Burda learned the business inside and out, from Minneapolis to Miami. Along the way, she figured out that the sound and fury of the hotel business could truly signify something by focusing on a traveler’s point of inspiration vs. a hotel’s product offering. Susan learns how Kate’s company helps hotels and other businesses ignite the connections between financial performance goals and sales and marketing strategies.

  • 01 | Gas Station Menu Drop
    TOP FLOOR
    September 14, 2021

    01 | Gas Station Menu Drop

    As a teenager, Cat Meek took any restaurant job that would have her, working her way to becoming a certified sommelier and manager of a “very fahhncy” restaurant. Over romantic dates spent writing the business plan for a future fine dining establishment, she met and married her husband, who was conveniently also a chef. Susan learns how Cat built a multi-unit restaurant empire by making the guests part of the story.

  • 10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry
    LODGING LUMINARIES
    September 9, 2021

    10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry

    Sonesta Hotels International’s CEO Carlos Flores has big dreams for the company he’s led since 2012. Over the past 18 months, he’s made some of them come true, shocking an industry in the throes of the coronavirus crisis. In Episode 10 of Lodging Luminaries podcast, host Jason Freed talks with Flores about how he decided to pull the trigger to propel the company as a major contender in the franchising space. He also shares his views on the franchiser-franchisee relationship as well as whether the adoption of new technology can enhance a hotel’s value.

  • 00 | My Not-So-Secret Mission
    TOP FLOOR
    September 8, 2021

    00 | My Not-So-Secret Mission

    Susan Barry started her hospitality career sleeping in her car between parties as an off-premise caterer. Since then, she’s worked with hundreds of hotels, restaurants, and other hospitality companies to improve commercial strategy performance, gathering a bevy of wild experiences and crazy stories along the way. Top Floor explores how hospitality businesses can tell their stories, with expert tips and entertaining tales from engaging guests.

  • 336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks
    LODGING LEADERS
    September 8, 2021

    336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

    As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.

  • 335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead
    AAHOA
    September 1, 2021

    335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

    With 20,000 members, AAHOA is the largest hotel owners group in the world. But it has not regularly exercised the power that comes with size. That is about to change. A new study by Oxford Economics reveals the membership’s stunning combined economic strength, including the fact that members own 60 percent of America’s hotels. AAHOA Chairman Vinay Patel and other AAHOA leaders say the association plans to wield its might in forging a post-pandemic recovery that ensures everyone in the lodging industry a more profitable future.

  • 09 | Elie Khoury: ‘In every downturn, we learn and we take action’
    LODGING LUMINARIES
    August 26, 2021

    09 | Elie Khoury: ‘In every downturn, we learn and we take action’

    Episode 9 of Lodging Luminaries with Jason Freed features Elie Khoury, EVP of operations at Aimbridge Hospitality, who says, in every economic downturn, hospitality owners and operators learn new ways of doing business. The coronavirus crisis has exacerbated the challenge of staffing a hotel operation and Aimbridge Hospitality is taking an unconventional route by embracing the “gig economy” and preparing for the inevitable cultural shift it will create in the hospitality workplace.

  • 334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising
    FRANCHISING
    August 25, 2021

    334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

    Although hotel franchisees voiced discontent with franchisers long before the COVID-19 pandemic, the economic crisis has emboldened owners’ resolve to seek dramatic and lasting reform in brand licensing. Along with challenging current practices in U.S. courts, franchisees have rallied support from state and U.S. lawmakers. A proposal in New Jersey might serve as a model of reform while congressional measures would change the way the Federal Trade Commission and the Small Business Administration regulate franchising. Episode 334 explores the legal and legislative challenges confronting traditional franchising practices.

  • 07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity
    NEXTGEN IN LODGING
    August 24, 2021

    07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity

    This month’s episode of NextGen in Lodging podcast features Asian American hospitality professionals who urge company leaders to identify blatant and unconscious racial bias in the workplace and to promote among employees knowledge of ethnic backgrounds and cultural traditions – all to foster acceptance and understanding that can lift careers and businesses to new heights.

  • 333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field
    FRANCHISING
    August 18, 2021

    333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

    Chris Guimbellot grew up in the family hotel business in Louisiana. Today, as president and CEO of Hospitality International Inc. in metro-Atlanta, he is focused on turning around the fortunes of the hotel franchiser and the owners of its nearly 230 branded assets. This report is the second part of a series exploring how new and small franchisers are managing franchiser-franchisee relationships as the industry works toward a post-pandemic recovery.

  • 08 | Justin Jabara: ‘We have to be a world-class employer’
    LODGING LUMINARIES
    August 12, 2021

    08 | Justin Jabara: ‘We have to be a world-class employer’

    Justin Jabara took the reins as president of Meyer Jabara Hotels in Danbury, Connecticut, in March 2020. He rose to the challenge and led the company through a time like no other. Meyer Jabara Hotels grew during the pandemic year 2020 as it was able to clearly identify assets with business models that proved relatively read more

  • 332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements
    FRANCHISING
    August 11, 2021

    332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements

    Patrick Mullinix founded Advantage Hotels Inc. in June 2019, just nine months before the coronavirus pandemic decimated the travel and lodging industry and pulled back the curtain on long-simmering owners’ discontent in franchiser-franchisee relationships. Mullinix believes a new day is ahead. Franchisers of legacy brands are rethinking the traditional licensing model. Mullinix says the answer may lie in new and small hotel franchisers determined to build positive business relationships in which owners and brands can equally benefit. In Episode 332 of Lodging Leaders features Mullinix as well as leaders at Sonesta International Hotels Corp., in a report about how some brands are working to make franchising a win-win for both sides even in the worst of times.

  • 331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry
    CORONAVIRUS
    August 4, 2021

    331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry

    Nicolas Graf, associate dean, clinical professor and chair of New York University’s Jonathan M. Tisch Center of Hospitality, will soon unveil the school’s new Hospitality Innovation Hub. Departure from the norms of doing business is key to the post-pandemic survival and success of the hospitality industry, says Graf. Companies that offer flexibility in thought and practice among employees will go a long way in leading the industry’s post-pandemic recovery. Episode 331 of Lodging Leaders explores what it will take for owners, operators and others invested in the industry to attract and retain bright young talent who can help build modern and sustainable hotel business models.

Lodging Leaders
video
Hospitality in the age of COVID-19
LATEST NEWS
  • 337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business
    CORONAVIRUS
    September 15, 2021

    337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

    More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.

  • 03 | Dude, Calm Down
    TOP FLOOR
    September 14, 2021

    03 | Dude, Calm Down

    Calvin Tilokee’s first meme was printed out and hung on his office door.  Since then, he’s created @revparblems, a hospitality comedy account on Instagram with 20,000 followers.  Susan learns how Calvin navigates the highs and lows of being the funniest account on Instagram and helps hotels with social media through his company, RevPar Media.

  • Advertisement
    ADVERTISEMENT
    August 25, 2021

    National HR in Hospitality Conference

    The National HR in Hospitality Conference is set for Sept. 21-23, 2021, at the historic Hotel Del Coronado in San Diego, California.

    HR in Hospitality Conference offers insights and information on the legal and practical aspects of human resources within the hospitality industry, including Proven HR strategies from hospitality organizations of all sizes, essential advice from seasoned attorneys with expertise in the particularities of hospitality labor and employment law, and leading experts sharing their thoughts on the hottest topics affecting the industry today.

    Long Live Lodging subscribers can save an additional $100 off the registration price, with code: LLL01.

  • 02 | We’re NOT Idiots
    TOP FLOOR
    September 14, 2021

    02 | We’re NOT Idiots

    In the course of her hotel career, Kate Burda learned the business inside and out, from Minneapolis to Miami. Along the way, she figured out that the sound and fury of the hotel business could truly signify something by focusing on a traveler’s point of inspiration vs. a hotel’s product offering. Susan learns how Kate’s company helps hotels and other businesses ignite the connections between financial performance goals and sales and marketing strategies.

  • 01 | Gas Station Menu Drop
    TOP FLOOR
    September 14, 2021

    01 | Gas Station Menu Drop

    As a teenager, Cat Meek took any restaurant job that would have her, working her way to becoming a certified sommelier and manager of a “very fahhncy” restaurant. Over romantic dates spent writing the business plan for a future fine dining establishment, she met and married her husband, who was conveniently also a chef. Susan learns how Cat built a multi-unit restaurant empire by making the guests part of the story.

  • 10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry
    LODGING LUMINARIES
    September 9, 2021

    10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry

    Sonesta Hotels International’s CEO Carlos Flores has big dreams for the company he’s led since 2012. Over the past 18 months, he’s made some of them come true, shocking an industry in the throes of the coronavirus crisis. In Episode 10 of Lodging Luminaries podcast, host Jason Freed talks with Flores about how he decided to pull the trigger to propel the company as a major contender in the franchising space. He also shares his views on the franchiser-franchisee relationship as well as whether the adoption of new technology can enhance a hotel’s value.

  • 00 | My Not-So-Secret Mission
    TOP FLOOR
    September 8, 2021

    00 | My Not-So-Secret Mission

    Susan Barry started her hospitality career sleeping in her car between parties as an off-premise caterer. Since then, she’s worked with hundreds of hotels, restaurants, and other hospitality companies to improve commercial strategy performance, gathering a bevy of wild experiences and crazy stories along the way. Top Floor explores how hospitality businesses can tell their stories, with expert tips and entertaining tales from engaging guests.

  • 336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks
    LODGING LEADERS
    September 8, 2021

    336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

    As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.

  • 335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead
    AAHOA
    September 1, 2021

    335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

    With 20,000 members, AAHOA is the largest hotel owners group in the world. But it has not regularly exercised the power that comes with size. That is about to change. A new study by Oxford Economics reveals the membership’s stunning combined economic strength, including the fact that members own 60 percent of America’s hotels. AAHOA Chairman Vinay Patel and other AAHOA leaders say the association plans to wield its might in forging a post-pandemic recovery that ensures everyone in the lodging industry a more profitable future.

  • 09 | Elie Khoury: ‘In every downturn, we learn and we take action’
    LODGING LUMINARIES
    August 26, 2021

    09 | Elie Khoury: ‘In every downturn, we learn and we take action’

    Episode 9 of Lodging Luminaries with Jason Freed features Elie Khoury, EVP of operations at Aimbridge Hospitality, who says, in every economic downturn, hospitality owners and operators learn new ways of doing business. The coronavirus crisis has exacerbated the challenge of staffing a hotel operation and Aimbridge Hospitality is taking an unconventional route by embracing the “gig economy” and preparing for the inevitable cultural shift it will create in the hospitality workplace.

  • 334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising
    FRANCHISING
    August 25, 2021

    334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

    Although hotel franchisees voiced discontent with franchisers long before the COVID-19 pandemic, the economic crisis has emboldened owners’ resolve to seek dramatic and lasting reform in brand licensing. Along with challenging current practices in U.S. courts, franchisees have rallied support from state and U.S. lawmakers. A proposal in New Jersey might serve as a model of reform while congressional measures would change the way the Federal Trade Commission and the Small Business Administration regulate franchising. Episode 334 explores the legal and legislative challenges confronting traditional franchising practices.

  • 07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity
    NEXTGEN IN LODGING
    August 24, 2021

    07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity

    This month’s episode of NextGen in Lodging podcast features Asian American hospitality professionals who urge company leaders to identify blatant and unconscious racial bias in the workplace and to promote among employees knowledge of ethnic backgrounds and cultural traditions – all to foster acceptance and understanding that can lift careers and businesses to new heights.

  • 333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field
    FRANCHISING
    August 18, 2021

    333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

    Chris Guimbellot grew up in the family hotel business in Louisiana. Today, as president and CEO of Hospitality International Inc. in metro-Atlanta, he is focused on turning around the fortunes of the hotel franchiser and the owners of its nearly 230 branded assets. This report is the second part of a series exploring how new and small franchisers are managing franchiser-franchisee relationships as the industry works toward a post-pandemic recovery.

  • 08 | Justin Jabara: ‘We have to be a world-class employer’
    LODGING LUMINARIES
    August 12, 2021

    08 | Justin Jabara: ‘We have to be a world-class employer’

    Justin Jabara took the reins as president of Meyer Jabara Hotels in Danbury, Connecticut, in March 2020. He rose to the challenge and led the company through a time like no other. Meyer Jabara Hotels grew during the pandemic year 2020 as it was able to clearly identify assets with business models that proved relatively read more

  • 332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements
    FRANCHISING
    August 11, 2021

    332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements

    Patrick Mullinix founded Advantage Hotels Inc. in June 2019, just nine months before the coronavirus pandemic decimated the travel and lodging industry and pulled back the curtain on long-simmering owners’ discontent in franchiser-franchisee relationships. Mullinix believes a new day is ahead. Franchisers of legacy brands are rethinking the traditional licensing model. Mullinix says the answer may lie in new and small hotel franchisers determined to build positive business relationships in which owners and brands can equally benefit. In Episode 332 of Lodging Leaders features Mullinix as well as leaders at Sonesta International Hotels Corp., in a report about how some brands are working to make franchising a win-win for both sides even in the worst of times.

  • 331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry
    CORONAVIRUS
    August 4, 2021

    331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry

    Nicolas Graf, associate dean, clinical professor and chair of New York University’s Jonathan M. Tisch Center of Hospitality, will soon unveil the school’s new Hospitality Innovation Hub. Departure from the norms of doing business is key to the post-pandemic survival and success of the hospitality industry, says Graf. Companies that offer flexibility in thought and practice among employees will go a long way in leading the industry’s post-pandemic recovery. Episode 331 of Lodging Leaders explores what it will take for owners, operators and others invested in the industry to attract and retain bright young talent who can help build modern and sustainable hotel business models.

Lodging Leaders
video
Hospitality in the age of COVID-19
LATEST NEWS
  • 337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business
    CORONAVIRUS
    September 15, 2021

    337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

    More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.

  • 03 | Dude, Calm Down
    TOP FLOOR
    September 14, 2021

    03 | Dude, Calm Down

    Calvin Tilokee’s first meme was printed out and hung on his office door.  Since then, he’s created @revparblems, a hospitality comedy account on Instagram with 20,000 followers.  Susan learns how Calvin navigates the highs and lows of being the funniest account on Instagram and helps hotels with social media through his company, RevPar Media.

  • Advertisement
    ADVERTISEMENT
    August 25, 2021

    National HR in Hospitality Conference

    The National HR in Hospitality Conference is set for Sept. 21-23, 2021, at the historic Hotel Del Coronado in San Diego, California.

    HR in Hospitality Conference offers insights and information on the legal and practical aspects of human resources within the hospitality industry, including Proven HR strategies from hospitality organizations of all sizes, essential advice from seasoned attorneys with expertise in the particularities of hospitality labor and employment law, and leading experts sharing their thoughts on the hottest topics affecting the industry today.

    Long Live Lodging subscribers can save an additional $100 off the registration price, with code: LLL01.

  • 02 | We’re NOT Idiots
    TOP FLOOR
    September 14, 2021

    02 | We’re NOT Idiots

    In the course of her hotel career, Kate Burda learned the business inside and out, from Minneapolis to Miami. Along the way, she figured out that the sound and fury of the hotel business could truly signify something by focusing on a traveler’s point of inspiration vs. a hotel’s product offering. Susan learns how Kate’s company helps hotels and other businesses ignite the connections between financial performance goals and sales and marketing strategies.

  • 01 | Gas Station Menu Drop
    TOP FLOOR
    September 14, 2021

    01 | Gas Station Menu Drop

    As a teenager, Cat Meek took any restaurant job that would have her, working her way to becoming a certified sommelier and manager of a “very fahhncy” restaurant. Over romantic dates spent writing the business plan for a future fine dining establishment, she met and married her husband, who was conveniently also a chef. Susan learns how Cat built a multi-unit restaurant empire by making the guests part of the story.

  • 10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry
    LODGING LUMINARIES
    September 9, 2021

    10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry

    Sonesta Hotels International’s CEO Carlos Flores has big dreams for the company he’s led since 2012. Over the past 18 months, he’s made some of them come true, shocking an industry in the throes of the coronavirus crisis. In Episode 10 of Lodging Luminaries podcast, host Jason Freed talks with Flores about how he decided to pull the trigger to propel the company as a major contender in the franchising space. He also shares his views on the franchiser-franchisee relationship as well as whether the adoption of new technology can enhance a hotel’s value.

  • 00 | My Not-So-Secret Mission
    TOP FLOOR
    September 8, 2021

    00 | My Not-So-Secret Mission

    Susan Barry started her hospitality career sleeping in her car between parties as an off-premise caterer. Since then, she’s worked with hundreds of hotels, restaurants, and other hospitality companies to improve commercial strategy performance, gathering a bevy of wild experiences and crazy stories along the way. Top Floor explores how hospitality businesses can tell their stories, with expert tips and entertaining tales from engaging guests.

  • 336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks
    LODGING LEADERS
    September 8, 2021

    336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

    As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.

  • 335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead
    AAHOA
    September 1, 2021

    335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

    With 20,000 members, AAHOA is the largest hotel owners group in the world. But it has not regularly exercised the power that comes with size. That is about to change. A new study by Oxford Economics reveals the membership’s stunning combined economic strength, including the fact that members own 60 percent of America’s hotels. AAHOA Chairman Vinay Patel and other AAHOA leaders say the association plans to wield its might in forging a post-pandemic recovery that ensures everyone in the lodging industry a more profitable future.

  • 09 | Elie Khoury: ‘In every downturn, we learn and we take action’
    LODGING LUMINARIES
    August 26, 2021

    09 | Elie Khoury: ‘In every downturn, we learn and we take action’

    Episode 9 of Lodging Luminaries with Jason Freed features Elie Khoury, EVP of operations at Aimbridge Hospitality, who says, in every economic downturn, hospitality owners and operators learn new ways of doing business. The coronavirus crisis has exacerbated the challenge of staffing a hotel operation and Aimbridge Hospitality is taking an unconventional route by embracing the “gig economy” and preparing for the inevitable cultural shift it will create in the hospitality workplace.

  • 334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising
    FRANCHISING
    August 25, 2021

    334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

    Although hotel franchisees voiced discontent with franchisers long before the COVID-19 pandemic, the economic crisis has emboldened owners’ resolve to seek dramatic and lasting reform in brand licensing. Along with challenging current practices in U.S. courts, franchisees have rallied support from state and U.S. lawmakers. A proposal in New Jersey might serve as a model of reform while congressional measures would change the way the Federal Trade Commission and the Small Business Administration regulate franchising. Episode 334 explores the legal and legislative challenges confronting traditional franchising practices.

  • 07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity
    NEXTGEN IN LODGING
    August 24, 2021

    07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity

    This month’s episode of NextGen in Lodging podcast features Asian American hospitality professionals who urge company leaders to identify blatant and unconscious racial bias in the workplace and to promote among employees knowledge of ethnic backgrounds and cultural traditions – all to foster acceptance and understanding that can lift careers and businesses to new heights.

  • 333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field
    FRANCHISING
    August 18, 2021

    333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

    Chris Guimbellot grew up in the family hotel business in Louisiana. Today, as president and CEO of Hospitality International Inc. in metro-Atlanta, he is focused on turning around the fortunes of the hotel franchiser and the owners of its nearly 230 branded assets. This report is the second part of a series exploring how new and small franchisers are managing franchiser-franchisee relationships as the industry works toward a post-pandemic recovery.

  • 08 | Justin Jabara: ‘We have to be a world-class employer’
    LODGING LUMINARIES
    August 12, 2021

    08 | Justin Jabara: ‘We have to be a world-class employer’

    Justin Jabara took the reins as president of Meyer Jabara Hotels in Danbury, Connecticut, in March 2020. He rose to the challenge and led the company through a time like no other. Meyer Jabara Hotels grew during the pandemic year 2020 as it was able to clearly identify assets with business models that proved relatively read more

  • 332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements
    FRANCHISING
    August 11, 2021

    332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements

    Patrick Mullinix founded Advantage Hotels Inc. in June 2019, just nine months before the coronavirus pandemic decimated the travel and lodging industry and pulled back the curtain on long-simmering owners’ discontent in franchiser-franchisee relationships. Mullinix believes a new day is ahead. Franchisers of legacy brands are rethinking the traditional licensing model. Mullinix says the answer may lie in new and small hotel franchisers determined to build positive business relationships in which owners and brands can equally benefit. In Episode 332 of Lodging Leaders features Mullinix as well as leaders at Sonesta International Hotels Corp., in a report about how some brands are working to make franchising a win-win for both sides even in the worst of times.

  • 331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry
    CORONAVIRUS
    August 4, 2021

    331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry

    Nicolas Graf, associate dean, clinical professor and chair of New York University’s Jonathan M. Tisch Center of Hospitality, will soon unveil the school’s new Hospitality Innovation Hub. Departure from the norms of doing business is key to the post-pandemic survival and success of the hospitality industry, says Graf. Companies that offer flexibility in thought and practice among employees will go a long way in leading the industry’s post-pandemic recovery. Episode 331 of Lodging Leaders explores what it will take for owners, operators and others invested in the industry to attract and retain bright young talent who can help build modern and sustainable hotel business models.

Lodging Leaders
video
Hospitality in the age of COVID-19
LATEST NEWS
  • 337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business
    CORONAVIRUS
    September 15, 2021

    337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

    More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.

  • 03 | Dude, Calm Down
    TOP FLOOR
    September 14, 2021

    03 | Dude, Calm Down

    Calvin Tilokee’s first meme was printed out and hung on his office door.  Since then, he’s created @revparblems, a hospitality comedy account on Instagram with 20,000 followers.  Susan learns how Calvin navigates the highs and lows of being the funniest account on Instagram and helps hotels with social media through his company, RevPar Media.

  • Advertisement
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    August 25, 2021

    National HR in Hospitality Conference

    The National HR in Hospitality Conference is set for Sept. 21-23, 2021, at the historic Hotel Del Coronado in San Diego, California.

    HR in Hospitality Conference offers insights and information on the legal and practical aspects of human resources within the hospitality industry, including Proven HR strategies from hospitality organizations of all sizes, essential advice from seasoned attorneys with expertise in the particularities of hospitality labor and employment law, and leading experts sharing their thoughts on the hottest topics affecting the industry today.

    Long Live Lodging subscribers can save an additional $100 off the registration price, with code: LLL01.

  • 02 | We’re NOT Idiots
    TOP FLOOR
    September 14, 2021

    02 | We’re NOT Idiots

    In the course of her hotel career, Kate Burda learned the business inside and out, from Minneapolis to Miami. Along the way, she figured out that the sound and fury of the hotel business could truly signify something by focusing on a traveler’s point of inspiration vs. a hotel’s product offering. Susan learns how Kate’s company helps hotels and other businesses ignite the connections between financial performance goals and sales and marketing strategies.

  • 01 | Gas Station Menu Drop
    TOP FLOOR
    September 14, 2021

    01 | Gas Station Menu Drop

    As a teenager, Cat Meek took any restaurant job that would have her, working her way to becoming a certified sommelier and manager of a “very fahhncy” restaurant. Over romantic dates spent writing the business plan for a future fine dining establishment, she met and married her husband, who was conveniently also a chef. Susan learns how Cat built a multi-unit restaurant empire by making the guests part of the story.

  • 10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry
    LODGING LUMINARIES
    September 9, 2021

    10 | Carlos Flores: Sonesta has ‘very lofty ambitions’ as it pursues value in the lodging industry

    Sonesta Hotels International’s CEO Carlos Flores has big dreams for the company he’s led since 2012. Over the past 18 months, he’s made some of them come true, shocking an industry in the throes of the coronavirus crisis. In Episode 10 of Lodging Luminaries podcast, host Jason Freed talks with Flores about how he decided to pull the trigger to propel the company as a major contender in the franchising space. He also shares his views on the franchiser-franchisee relationship as well as whether the adoption of new technology can enhance a hotel’s value.

  • 00 | My Not-So-Secret Mission
    TOP FLOOR
    September 8, 2021

    00 | My Not-So-Secret Mission

    Susan Barry started her hospitality career sleeping in her car between parties as an off-premise caterer. Since then, she’s worked with hundreds of hotels, restaurants, and other hospitality companies to improve commercial strategy performance, gathering a bevy of wild experiences and crazy stories along the way. Top Floor explores how hospitality businesses can tell their stories, with expert tips and entertaining tales from engaging guests.

  • 336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks
    LODGING LEADERS
    September 8, 2021

    336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

    As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.

  • 335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead
    AAHOA
    September 1, 2021

    335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

    With 20,000 members, AAHOA is the largest hotel owners group in the world. But it has not regularly exercised the power that comes with size. That is about to change. A new study by Oxford Economics reveals the membership’s stunning combined economic strength, including the fact that members own 60 percent of America’s hotels. AAHOA Chairman Vinay Patel and other AAHOA leaders say the association plans to wield its might in forging a post-pandemic recovery that ensures everyone in the lodging industry a more profitable future.

  • 09 | Elie Khoury: ‘In every downturn, we learn and we take action’
    LODGING LUMINARIES
    August 26, 2021

    09 | Elie Khoury: ‘In every downturn, we learn and we take action’

    Episode 9 of Lodging Luminaries with Jason Freed features Elie Khoury, EVP of operations at Aimbridge Hospitality, who says, in every economic downturn, hospitality owners and operators learn new ways of doing business. The coronavirus crisis has exacerbated the challenge of staffing a hotel operation and Aimbridge Hospitality is taking an unconventional route by embracing the “gig economy” and preparing for the inevitable cultural shift it will create in the hospitality workplace.

  • 334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising
    FRANCHISING
    August 25, 2021

    334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

    Although hotel franchisees voiced discontent with franchisers long before the COVID-19 pandemic, the economic crisis has emboldened owners’ resolve to seek dramatic and lasting reform in brand licensing. Along with challenging current practices in U.S. courts, franchisees have rallied support from state and U.S. lawmakers. A proposal in New Jersey might serve as a model of reform while congressional measures would change the way the Federal Trade Commission and the Small Business Administration regulate franchising. Episode 334 explores the legal and legislative challenges confronting traditional franchising practices.

  • 07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity
    NEXTGEN IN LODGING
    August 24, 2021

    07 | Give minority workers a voice, say Asian American hospitality professionals dedicated to diversity

    This month’s episode of NextGen in Lodging podcast features Asian American hospitality professionals who urge company leaders to identify blatant and unconscious racial bias in the workplace and to promote among employees knowledge of ethnic backgrounds and cultural traditions – all to foster acceptance and understanding that can lift careers and businesses to new heights.

  • 333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field
    FRANCHISING
    August 18, 2021

    333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

    Chris Guimbellot grew up in the family hotel business in Louisiana. Today, as president and CEO of Hospitality International Inc. in metro-Atlanta, he is focused on turning around the fortunes of the hotel franchiser and the owners of its nearly 230 branded assets. This report is the second part of a series exploring how new and small franchisers are managing franchiser-franchisee relationships as the industry works toward a post-pandemic recovery.

  • 08 | Justin Jabara: ‘We have to be a world-class employer’
    LODGING LUMINARIES
    August 12, 2021

    08 | Justin Jabara: ‘We have to be a world-class employer’

    Justin Jabara took the reins as president of Meyer Jabara Hotels in Danbury, Connecticut, in March 2020. He rose to the challenge and led the company through a time like no other. Meyer Jabara Hotels grew during the pandemic year 2020 as it was able to clearly identify assets with business models that proved relatively read more

  • 332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements
    FRANCHISING
    August 11, 2021

    332 | ‘Enough is Enough’: New and small franchisers rewrite the book on fair licensing agreements

    Patrick Mullinix founded Advantage Hotels Inc. in June 2019, just nine months before the coronavirus pandemic decimated the travel and lodging industry and pulled back the curtain on long-simmering owners’ discontent in franchiser-franchisee relationships. Mullinix believes a new day is ahead. Franchisers of legacy brands are rethinking the traditional licensing model. Mullinix says the answer may lie in new and small hotel franchisers determined to build positive business relationships in which owners and brands can equally benefit. In Episode 332 of Lodging Leaders features Mullinix as well as leaders at Sonesta International Hotels Corp., in a report about how some brands are working to make franchising a win-win for both sides even in the worst of times.

  • 331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry
    CORONAVIRUS
    August 4, 2021

    331 | Breaking Away: How to recruit and retain young hospitality professionals in a post-pandemic industry

    Nicolas Graf, associate dean, clinical professor and chair of New York University’s Jonathan M. Tisch Center of Hospitality, will soon unveil the school’s new Hospitality Innovation Hub. Departure from the norms of doing business is key to the post-pandemic survival and success of the hospitality industry, says Graf. Companies that offer flexibility in thought and practice among employees will go a long way in leading the industry’s post-pandemic recovery. Episode 331 of Lodging Leaders explores what it will take for owners, operators and others invested in the industry to attract and retain bright young talent who can help build modern and sustainable hotel business models.

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