LATEST NEWS
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ADA WEBSITE
April 10, 2019208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court. In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be read more
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CONSTRUCTION
April 3, 2019207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta
Almost two years ago, Trump Hotels introduced Chawla Hotels to the world as the first developers of the company’s new brands Scion and American Idea. Though Trump Hotels in February announced it was pulling out of development deals in Cleveland and other nearby towns, the Trump effect will be more than a footnote in Mississippi’s read more
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Feature
March 27, 2019The Business of Immigration: Family migration to U.S. under threat
The federal government’s move to limit family migration will alter the way immigrant-founded businesses have grown. Activist Suraj Patel, whose family members are pictured above, hotelier Jyoti Sarolia and others share how tighter controls affect the Indian American hotelier community.
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Feature
March 20, 201921st Century Gold Rush: Opportunity zones attract new investors
Investment in Opportunity Act creates zones throughout the U.S. where CRE investors can shelter capital gains and quickly grow wealth. Opportunity zones create a 21st century gold rush and new source of funding for hotel developers.
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Feature
March 13, 2019Bias and Backward Thinking: What’s holding women back
Women are making strides toward greater leadership in the hospitality sector, but the road ahead is long and is not without hurdles erected by bias and backward thinking. Tired of waiting for the industry to get on board, more women are driving their own success.
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HUMANS OF LODGING
March 13, 2019‘It’s All I Know’
Lisbeth Ceballos is an accomplished expert in hospitality management. She leads at G6 Hospitality as vice president of housekeeping operation and services. Ceballos, a native of Venezuela, has overcome many challenges in her upward climb to success. Few people know the adversity she has faced and continues to deal with because Ceballos puts others before read more
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HUMAN TRAFFICKING
March 6, 2019On the Front Line of the Sex-Trafficking Battleground
Vipul Dayal is an hotelier in San Diego, California. More importantly, he is a husband and father of three children. He strives to protect his family from the type of childhood he experienced growing up in a small motel along a street rampant with sex crime. When he was a youngster helping his father run read more
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Feature
March 6, 2019Human Trafficking: Labor and sex slavery happens in hotels every day
The travel industry is ground zero for human and sex trafficking of vulnerable adults and children. Hoteliers, airlines and non-profit organizations band together to “eradicate this awful evil.”
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HUMANS OF LODGING
February 27, 2019‘This is my baby’
Ashley Ewing Parrott lives and breathes her job at Vision Hospitality Group. Like a new mother, Ashley dotes over The Edwin, Vision Hospitality’s new boutique hotel in Chattanooga, Tennessee. She pays attention to every detail as if the creation is a reflection of herself. During an interview in the lobby of The Edwin about two read more
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Feature
February 27, 2019Renewed Vision: CEO Mitch Patel, an engineer by degree, becomes a hospitality bridge builder…
Mitch Patel redesigns his company’s future with a new independent luxury hotel, a proprietary brand and a boutique division. He’s a prime example of how the next generation of Asian American hoteliers is scaling their businesses to thrive in the future.
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LODGING LEADERS
February 20, 2019201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell
Judy Maxwell is a veteran news journalist of more than 30 years. She has been a staff writer and editor at newspapers in Pennsylvania and Georgia. Most of her career has been dedicated to covering business news and events. Over the past seven years, Judy has worked with Asian Media Group, publisher of Asian Hospitality, read more
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GUEST SERVICES & PROGRAMS
February 13, 2019200 | Excellence Wins with Horst Schulze
Horst Schulze is Founder, Chairman and CEO of the Capella Hotel Group, and Co-founder & Former COO of The Ritz-Carlton Hotel Co. Schulze is a legendary leader and global titan of business and the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Zondervan/HarperCollins). His visionary and disruptive read more
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DESIGN & DEVELOPMENT
February 6, 2019199 | Creating a Sense of Place Through Themed Design with Peter Sawatzky
Peter Sawatzky is a partner at the Imagination Corporation, a unique family company based in British Columbia, Canada, that specializes in the design and construction of one of a kind signs and themed architecture. With more than two decades of experience building themed attractions, there is very little he can’t imagine and then create. Merging read more
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AAHOA
January 30, 2019198 | Energy & Experience Turn Into Results with Jyoti Sarolia
Jyoti Sarolia is a third-generation hotel owner from San Diego. She serves as Chief Operating Officer of Ellis Hospitality that operates seven properties and she just completed a one-year term as Chairman of the Choice Hotels Owners Council. Her original career choice was to be a lawyer, but now she is raising the bar in read more
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LODGING LEADERS
January 23, 2019197 | Loyalty Program Fraud Awareness and Prevention with Josh Galun
Josh Galun is the Hospitality & Travel Lead at Excella in Washington, D.C. He’s has been at Excella for over 8 years and most recently joined the Excella Leadership Team in 2018. Josh has wide-ranging experience in project management, custom software development, process definition, IT security, data warehousing, and digital analytics. He currently focuses on read more
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LODGING LEADERS
January 16, 2019196 | How to Drive Direct Bookings and Manage OTA Contributions with James Nannos
James Nannos leads the Hotel Partnerships Team at Stay Wanderful, where he’s focused on hotel growth, loyalty programs, and customer success. Prior to joining Stay Wanderful, James was part of the original Breadcrumb POS team (acquired by Groupon), and has held numerous other startup and private-equity related roles. Outside of work, James is a Captain read more