LATEST NEWS
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AAHOA
March 23, 2016051 | Pratik Bhakta for AAHOA Secretary
Pratik Harishchandra Bhakta is a second generation hotelier and multi-property owner. He has served as a Board Member for the Days Inn Franchise Advisory Committee, AAHOA North Carolina Regional Ambassador, and AAHOA North Carolina Regional Director. Pratik earned his Bachelor of Science in Electrical Engineering from North Carolina State University in 1994. The son of Harishchandra read more
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AAHOA
March 23, 2016050 | Jagruti Panwala for AAHOA Secretary
Jagruti has been active in AAHOA for over a decade, holding leadership positions since 2011 when first elected Female Director At Large, Eastern Division. Re-elected in 2014, she has also co-chaired the Women’s Hotelier Committee for five years and served on the Strategic Planning Committee for two years. She testified to Congress against proposed harmful read more
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LODGING LEADERS
March 16, 2016049 | Systems and Strategies That Make Success More Likely with Dan & Kieran
Dan Gregory & Kieran Flanagan are behavioral researchers and strategists, specializing in behaviors and belief systems–what drives, motivates and influences us. They have won business awards around the world for Innovation, Creativity and ROI working with such organizations as Coca-Cola, Unilever, News Corp and the United Nations in Singapore. They are passionate advocates for the read more
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LODGING LEADERS
March 9, 2016048 | Create Your Story, Then Communicate It with Paul Kesman
Paul Kesman is a marketing and public relations professional with over 25 years of experience in the hospitality industry. He assists hotel owners, management companies, capital providers and suppliers to the industry define and articulate what separates them from the competition and develop strategies to convey their messages in the right manner, to the right read more
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ACTIVE SHOOTER
March 2, 2016047 | Hospitality Attacks: Tips That Could Save Lives with Eliza Selig
Eliza Selig is the Director of Communications for Hospitality Financial and Technology Professionals (HFTP®), a global professional association for financial and technology personnel working in hotels, clubs and other hospitality-related businesses. She has been with HFTP since 1999, overseeing the association’s communications endeavors, including serving as editor/managing editor of the association’s journal The Bottomline. HFTP read more
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LODGING LEADERS
February 24, 2016046 | Stop Selling and Start Listening with Howard Feiertag
Howard Feiertag, CHA, CMP, CHSE, is an industry veteran, with more than 50 years of service to the industry. He is currently on the faculty of Virginia Polytechnic Institute and State University, in the Department of Hospitality and Tourism Management, where he teaches Hospitality Sales as well as Meetings and Convention Management. A prolific writer, read more
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DIVERSITY, INCLUSION AND EQUALITY
February 17, 2016045 | Hospitality Passion, Education and Diversity with Greg DeShields
Gregory L. DeShields, CHO, CHE currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators. A graduate of Johnson & Wales University in Providence, Rhode Island, Greg earned an A.S. Degree read more
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CUSTOMER SERVICE & CX
February 10, 2016044 | Convert Your Guests Into Raving Fans with Rupesh Patel
Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into the hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his read more
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EMPLOYEE RECRUITMENT & RETENTION
February 3, 2016043 | How to Find, Train and Keep Good People with Rick Takach
Rick Takach, Jr. is President and CEO of Vesta Hospitality – a fully integrated hotel development and hospitality management company based in Vancouver, Washington. In less than 20 years, Vesta has grown their portfolio to 13 properties under management in 8 states. Last year, Hotel Business ranked Vesta Hospitality #78 in their Top 100 Management Companies of read more
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LODGING LEADERS
January 27, 2016042 | Money Isn’t the Problem, You Are! with Gary Douglas
Gary Douglas is a best-selling author, international speaker and a sought-after facilitator known for his intensity of awareness and his incredible capacity to facilitate people to ‘know what they know’. He chooses to embody consciousness in everything that he does which inspires others to choose to become more conscious as a result. Gary came with read more
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CUSTOMER SERVICE & CX
January 20, 2016041 | Direct Sales, Customer Satisfaction and Employee Retention with Michael Pleninger
Mike is co-Founder and President of Newport Hospitality Group (NHG) – a nationally recognized hotel management company with operations across the eastern United States. Since Mike and long time family friend Bill Carey founded NHG in 1990, they have grown their portfolio to 34 properties under management in 5 states. Last year, Hotel Business ranked NHG #66 read more
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LODGING LEADERS
January 13, 2016040 | Leveraging Facebook: Insights and Techniques to Grow Your Business with Anna Botha
Anna is the Founder of 23 Degrees North Digital Marketing – a boutique agency that specializes in ROI-based marketing. Their approach focuses on determining which tactics and channels produce the results which add revenue directly to your bottom line. 23 Degrees North currently manages over $30k in monthly ad spend for their clients. Anna prepared a FREE read more
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CUSTOMER SERVICE & CX
January 6, 2016039 | How to Create a Memorable Guest Experience with Tom Conran
Tom Conran serves as a Principal of Greenwood Hospitality Group – a Colorado-based company focused on the acquisition, repositioning, and management of upscale, full-service and select-service hotels. Formed in 2009, Greenwood Hospitality Group has grown their portfolio to 15 properties under management in 10 states. Last year, Hotel Business ranked Greenwood Hospitality Group #60 in their Top 100 Management Companies read more
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DESIGN & DEVELOPMENT
December 30, 2015038 | Don’t Be Afraid to Start Small with H. Mark Daley III
H. Mark Daley, III is President and CEO of The Generation Companies – a real estate investment company based in Raleigh, NC that provides real estate management and development services to individuals, families, corporations, and institutions. In less than 20 years, The Generation Companies portfolio has grown to 25 properties, including the brands Home 2 Suites, read more
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LODGING LEADERS
December 23, 2015037 | Why Digital Marketing is Key for Independent Hotels with Gaurav Varma
Gaurav Varma is Product Marketing Manager for Milestone Internet Marketing – a leading provider of Internet marketing solutions for the lodging industry. Milestone does it all, from Website Design to Search Engine Optimization, Pay-per-Click marketing, Social Media Optimization, Email marketing, you name it. Milestone currently works with nearly 2000 hotels and retail customers, driving over read more
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AAHOA
December 16, 2015036 | Effective Networking through Touchpoints and Follow Up with Binita Patel
Binita is currently a Vice President with HMB Hotels based in Allentown, PA, focusing on the finance and asset management aspects of the business. Prior to returning to HMB Hotels, she served as a Manager at Ramsfield Hospitality Finance, and Associate Investment Manager at Beacon Hospitality Partners, both located in New York, NY. Binita earned read more
