Results for: WHAT’S YOUR STORY
  • ‘It was a Blessing’
    May 04, 2020

    ‘It was a Blessing’

    Cierra Bickel is director of sales at the Holiday Inn Express & Suites Cincinnati NE Redbank. She was behind the front desk in the early days of the COVID-19 pandemic when a man, a woman and their son came in to book 26 rooms for two nights. Overjoyed at having unexpected business, Bickel was in read more

  • Stepping Up
    May 04, 2020

    Stepping Up

    Sawan Patel is a second-generation hotelier and managing partner of Unity Hotels Group, a company his father, Hasu, founded in Houston, Texas. His fiancé works in the health care field and Patel heard at the beginning of the COVID-19 crisis in the U.S. how difficult it was for hospitals to obtain personal protection equipment such read more

  • Special Touch
    May 04, 2020

    Special Touch

    Prakash Saraf was raised in Nepal, India, by parents who taught him the value of caring for the less fortunate. As a hotelier in Baltimore, Saraf sees firsthand how people struggle to survive. The COVID-19 pandemic has made it even harder for the poor and disenfranchised to stay safe. Saraf’s non-profit called Friends of Sparsh read more

  • It’s About Serving Others
    May 04, 2020

    It’s About Serving Others

    Tejal Patel is founder of her own hotel company called Neem Tree Hospitality in Texas. At the beginning of the year, she began to help her family market its Fairfield Inn & Suites under construction in League City, Texas. As the coronavirus crisis took over the industry, Patel switched gears to focus on how best read more

  • Give Them Shelter
    May 04, 2020

    Give Them Shelter

    Kal Patel is founder and CEO of Crestpoint Companies in Mason, Ohio. He owns and operates hotels in Ohio and Kentucky. Two are under construction and the others are operating at 5 to 10 percent occupancy since the crisis struck in mid-March. A few properties are housing homeless and dislocated residents as well as serving read more

  • A New Balance
    May 04, 2020

    A New Balance

    Davonne Reaves owns and operates The Vonne Group, a hospitality advisory and consulting venture in Atlanta. A people-person, Reaves has found herself conducting business from home, deploying technology to hold meetings while caring for her 1-year-old son, who can’t attend day care during the COVID-19 crisis. Reaves believes the workplace and expectations of employers and read more

  • Changing Comfort Levels
    May 04, 2020

    Changing Comfort Levels

    Lisbeth Ceballos is vice president of housekeeping at G6 Hospitality. A native of Venezuela, Ceballos came to the U.S. at the age of 17 with a plan to build a career in the hospitality industry. As a trailblazer, Ceballos is used to navigating through uncomfortable situations, but she’s never faced anything as complex and uncertain read more

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